Snow Removal Information

If an Emergency Situation 

Phone the Work Order Desk at (519) 824-4120,  Ext. 53854


Email a Snow Removal Issue/Request

By E-mail

Email the Work Order Desk at

Winter Season Services

  • The Grounds department prioritizes and performs snow and ice removal on roadways, sidewalks, pathways, building entrances, emergency exits, outdoor ramps, stairs, terraces and at bus stops as per the Grounds Snow Removal Program.

Snow and ice removal encompasses the following:

  • Provision and application of de-icing materials where required
  • Identification and clearance of ice buildup on buildings where necessary
  • Prompt removal of snow and ice from walkways and entrances used by persons with special needs